Reference

Terms Conditions for Your letsbet Account

These terms set out how your account works, what we expect when you deposit through bKash or Nagad, how withdrawals are verified, and what happens if something goes wrong. Read them before you open an account so you know where you stand.

Account eligibilityDeposit & withdrawal rulesDispute resolutionPlatform usage limitsRegional access

Check Lobby Read FAQ

ACCOUNT SECURITY

How We Protect Your Account & Handle Data

Your account security starts with the password you choose and the OTP we send to your mobile number each time you log in. We encrypt your payment details and never store your bKash or Nagad PIN. If you suspect unauthorised access, contact support immediately and we will freeze your account while we investigate.

Login Protection

Every login triggers an OTP sent to the mobile number you registered. If someone tries to access your account from a new device without that code, the login fails and we log the attempt for review.

Payment Data

We store your wallet account number to process withdrawals, but we never see or save your bKash, Nagad or Rocket PIN. Payment gateways handle the transaction authorisation, and we only receive a success or failure notice.

Account Records

We keep your bet history, deposit and withdrawal logs, and account messages for as long as your account is active, plus a retention period required by our payment processors and dispute-resolution process.

Data Requests

If you want a copy of the data we hold about you, or if you want us to delete your account and all associated records, email support with your request and we will process it within ten business days.

TERMS SUPPORT

Questions About These Terms

If something in these terms is unclear or you need to report an account issue, reach us through the channels below. We handle terms queries during business hours and aim to respond within one working day for most questions.

How These Terms Apply to You

letsbet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with letsbet, you agree to follow these terms. We operate the platform for users in eligible regions where local law permits online casino and sports betting services. If your region restricts access to online gaming, you are responsible for checking that

1
status before signing up. We reserve the right to verify your location and payment details at any time, and we may suspend or close accounts that breach these terms or engage in fraudulent activity. Your deposits through bKash, Nagad, Rocket or bank transfer are processed through
2
third-party payment gateways, and those transactions are subject to the payment provider's own terms as well as ours. Withdrawals require identity and wallet verification before we release funds. We aim to complete verifications within one business day, but complex cases may take longer. If you open
3
multiple accounts under different identities or share login credentials, we will close all linked accounts and void any pending bets or withdrawals. Bonuses, promotions and free-bet offers carry their own terms, published on the promo page when they run. We update these terms from time to
4
time and will notify you by email or account message when significant changes occur. Continued use of your account after an update means you accept the revised terms. If you disagree with a change, close your account before it takes effect. These terms are governed by
5
the laws of the jurisdiction in which we operate, and disputes are resolved through the process outlined in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

We close duplicate accounts as soon as we detect them. Any balance on the duplicate account is forfeited, and pending bets are voided. Stick to one account per person to avoid losing your funds.

No. We send withdrawals back to the same wallet you used for your most recent deposit. This is a security measure to prevent fraud and keep your money safe from unauthorised transfers.

When we update these terms, you have fourteen days to review the changes. If you keep using your account after that period, we treat it as acceptance. Close your account before the deadline if you disagree.

Using stolen payment details, opening accounts under false names, colluding with other players to manipulate outcomes, or exploiting technical bugs for profit all qualify as fraud and lead to immediate account closure.

These terms govern your relationship with letsbet and how you use the platform. Each game provider has its own rules for bet limits, RTP and fairness, published in the game-info panel when you open a title.

Once you request account closure, we process it within five business days and your account becomes inactive. You can request to reopen it by contacting support, but we review each case individually and may decline if your closure was due to a terms breach.

Reference